Landscape : S4 HANA, B4 HANA, BO, DMS, PO, Solution Manager
Scope : SAP Basis & SUSE OS Support
Challenges
- Limitation of Internal Skillsets
- Response Time for issue resolution for SUSE OS
- Support on SAP Basis & OS activities in new projects/roll-outs
- Maintaining system uptime best practices
Our Solution
- Proactive & Reactive Support for SAP Basis & SUSE OS
- Periodic Patch Management
- Assistance in DR Drills
- Recommendations on System finetune for optimizing performance
Key Benefits
- Improved System uptime & system availability
- Maintaining of patch level to N-1
- Seamless coordination between SAP Basis & OS team
